Case Studies

Operational Excellence

Finding margin inside the network, not the headcount.

A manufacturer facing input cost inflation had run two rounds of headcount reduction with no lasting margin improvement.

Service
Operational Excellence
Sector
Manufacturing
Engagement
8 months

The Problem

What stood in the way.

  • Nine plants each ran their own scheduling logic and supplier terms.
  • Overhead had been cut faster than complexity, leaving control gaps.
  • Pricing had not moved with input costs on two-thirds of the catalogue.

Our Approach

How we worked.

  1. 01

    Benchmarked plant-level conversion cost on a like-for-like basis.

  2. 02

    Consolidated procurement and scheduling into a single network plan.

  3. 03

    Rebuilt price architecture around cost-to-serve and willingness to pay.

Outcomes

What the work produced.

+560bps
gross margin
-19%
network conversion cost
0
further headcount rounds

Margin recovered without further redundancies, and the network plan gave management a permanent view of where cost actually sat.